Official South African Learner Support

How Can We Help You Pass First Time?

Have a question about the computerized test, payment options, or pass guarantee? Our team responds within 2 hours during Moonstone exam hours.

Direct Email Support

Fast written responses for exam questions, account access, or invoice inquiries.

support@re5examprep.co.za
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WhatsApp Learner Chat

Ideal for quick guidance, Moonstone exam venue booking advice, and payment verification.

Available Mon–Sat 07:00 – 18:00
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Moonstone Booking & Rules

Official Moonstone (faisexam.co.za) portal booking, test fees (R108 booking + R60 issue), and testing requirements.

Official Moonstone (faisexam.co.za) Guideline
Moonstone Portal CLLT Guide
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Submit Your Question to Support

Fill in your details below. Our system records your request immediately and our team will get back to you via email.

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Thank you for contacting RE5 & RE1 Co-Pilot support. A confirmation has been logged, and our team will reply to your email within 2 hours.

Instant Answers

Quick answers to common questions before reaching out:

You can unlock all 4 test variations, 34 statutory cheat sheets, and offline mobile app for a R249 once-off on the Pass Booster page. Instant unlock via Visa, Mastercard, or Capitec Pay.
Yes! RE5 & RE1 Co-Pilot includes full questions and vehicle control diagrams for Code 1 (Motorcycles), Code 2 (Light Motor Vehicles/Cars), and Code 3 (Heavy Motor Vehicles). You can switch codes anytime with 1 tap.
If you complete all 4 test variations and score 90%+ on our drills but do not pass your official Moonstone computerized test, send your Moonstone result slip to support@re5examprep.co.za and we will issue a full 100% refund.
Yes! Download our official iOS & Android companion apps via Download App. All questions, diagrams, and mistake banks work 100% offline without using mobile data.
South African Moonstone Standard

Need Moonstone Booking Assistance?

If you need advice on which Moonstone centre in Gauteng, Western Cape, or KZN has earliest test availability, send us a WhatsApp message!